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  • Where is Enviro Labs located? 環境化驗位於哪裡？
    Enviro Labs is based in Hong Kong and provides services to clients in Hong Kong, Macau, and mainland China. 環境化驗位於香港，為香港、澳門和中國內地的客戶提供服務。
  • What industries do you serve? 你們服務哪些行業？
    We serve various industries, including food and beverage, environmental consulting, manufacturing, healthcare, and government agencies. 我們服務多個行業，包括食品和飲料、環境諮詢、製造業、醫療保健和政府機構。
  • What certifications does Enviro Labs have? 環境化驗擁有哪些認證？
    Enviro Labs is accredited by HOKLAS (ISO/IEC 17025) and complies with international quality standards. 環境化驗取獲 HOKLAS (ISO/IEC 17025) 認證，並遵守國際質量標準。
  • Do you offer sample collection services in Hong Kong and Macau? 你們是否提供香港及澳門的樣品收集服務？
    Yes, we provide sample collection services in Hong Kong and Macau. Please contact us for more information about logistics and costs. 是的，我們在香港及澳門提供樣品收集服務。請聯繫我們了解物流和費用的詳細信息。
  • What types of environmental samples do you test? 你們測試哪些類型的環境樣品？
    We test water, air, soil, and waste materials for contaminants, heavy metals, toxins, and other pollutants. 我們測試水、空氣、土壤和廢料中的污染物、重金屬、毒素和其他污染物。
  • How do you ensure the accuracy of your environmental tests? 你們如何確保環境測試的準確性？
    Our laboratory uses state-of-the-art equipment and adheres to strict quality control protocols to deliver accurate results. 我們的實驗室使用最先進的設備，並遵守嚴格的質量控制規範，提供準確的測試結果。
  • Can you help with regulatory compliance for environmental testing? 你們能幫助達到環境測試的法規要求嗎？
    Yes, we provide testing services that meet local and international regulatory requirements. 是的，我們提供符合本地和國際法規要求的測試服務。
  • What is the Turnaround Time (TAT) of testing? 測試時間 (TAT) 是多久？
    Our normal TAT is 7 working days. Urgent service can be provided on request. 我們的正常測試時間為 7 個工作天。如有需要，我們可提供緊急服務。
  • What types of food tests do you offer? 你們提供哪些類型的食品測試？
    We offer testing for microbiological contamination, pesticide residues, heavy metals, nutritional labeling, and allergens. 我們提供微生物污染、農藥殘留、重金屬、營養標籤和過敏原的測試服務。
  • How long does food testing take? 食品測試需要多長時間？
    Turnaround times vary depending on the complexity of the tests, but most results are available within 7 working days. 測試時間取決於測試的複雜程度，但大多數結果會在7個工作天內提供。
  • Do you provide certification for food safety compliance? 你們是否提供食品安全合規的認證？
    Yes, we issue certificates that confirm compliance with safety and regulatory standards upon successful testing. 是的，我們會在測試成功後提供符合安全和法規標準的認證。
  • What technologies do you use for testing? 你們使用哪些技術進行測試？
    Enviro Labs utilizes advanced analytical techniques such as LC-MS/MS, GC-MS, HPLC, ICP-MS, and other cutting-edge technologies for precise testing. 環境化驗採用先進的分析技術，例如 LC-MS/MS、GC-MS、HPLC、ICP-MS 和其他尖端技術，進行精確的測試。
  • How does Enviro Labs incorporate AI in its services? 環境化驗如何在服務中運用人工智能？
    We integrate AI-powered tools for data analysis, result accuracy enhancement, and process automation to provide faster and more reliable services. 我們運用人工智能工具進行數據分析、提高結果準確性和流程自動化，提供更快速和可靠的服務。
  • How do I submit samples for testing? 我如何提交樣品進行測試？
    You can deliver samples to our laboratory or arrange for our collection service. Contact us for detailed submission guidelines. 您可以將樣品送到我們的實驗室，或安排我們的樣品收集服務。請聯繫我們獲取詳細的提交指引。
  • Can I track the progress of my sample testing? 我可以追蹤我的樣品測試進度嗎？
    Yes, you can track your testing progress by contacting our customer service team. 是的，您可以聯繫客戶服務團隊追蹤測試進度。
  • How much do your testing services cost? 你們的測試服務費用是多少？
    Pricing depends on the type and scope of the testing required. Contact us for a detailed quotation. 費用取決於測試的類型和範圍。請聯繫我們獲取詳細報價。
  • What payment methods do you accept? 你們接受哪些付款方式？
    We accept bank transfers (HSBC & BOC) or payment in cash. 我們接受銀行轉賬 (香港滙豐銀行及中國銀行) 或現金支付。
  • Do you offer discounts for bulk testing? 你們是否為大批量測試提供折扣？
    Yes, we provide discounts for bulk testing or long-term service agreements. Please contact us for more details. 是的，我們為大批量測試或長期合作提供折扣。請聯繫我們了解更多細節。
  • Can you provide consultation services? 你們是否提供諮詢服務？
    Yes, we offer expert consultation services to guide businesses on testing requirements and compliance strategies. 是的，我們提供專家諮詢服務，為企業提供測試要求和合規策略的指導。
  • How do I contact Enviro Labs? 我如何聯繫環境化驗？
    You can reach us via email at info@envirolabs.com.hk, phone at 852-2676 2983, or through the contact form on our website. 您可以通過電子郵件 info@envirolabs.com.hk、電話 852-2676 2983 或 網站上的聯絡表格與我們聯繫。
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