top of page
  • Where is Enviro Labs located? 環境化驗位於哪裡?
    Enviro Labs is based in Hong Kong and provides services to clients in Hong Kong, Macau, and mainland China. 環境化驗位於香港,為香港、澳門和中國內地的客戶提供服務。
  • What industries do you serve? 你們服務哪些行業?
    We serve various industries, including food and beverage, environmental consulting, manufacturing, healthcare, and government agencies. 我們服務多個行業,包括食品和飲料、環境諮詢、製造業、醫療保健和政府機構。
  • What certifications does Enviro Labs have? 環境化驗擁有哪些認證?
    Enviro Labs is accredited by HOKLAS (ISO/IEC 17025) and complies with international quality standards. 環境化驗取獲 HOKLAS (ISO/IEC 17025) 認證,並遵守國際質量標準。
  • Do you offer sample collection services in Hong Kong and Macau? 你們是否提供香港及澳門的樣品收集服務?
    Yes, we provide sample collection services in Hong Kong and Macau. Please contact us for more information about logistics and costs. 是的,我們在香港及澳門提供樣品收集服務。請聯繫我們了解物流和費用的詳細信息。
  • What types of environmental samples do you test? 你們測試哪些類型的環境樣品?
    We test water, air, soil, and waste materials for contaminants, heavy metals, toxins, and other pollutants. 我們測試水、空氣、土壤和廢料中的污染物、重金屬、毒素和其他污染物。
  • How do you ensure the accuracy of your environmental tests? 你們如何確保環境測試的準確性?
    Our laboratory uses state-of-the-art equipment and adheres to strict quality control protocols to deliver accurate results. 我們的實驗室使用最先進的設備,並遵守嚴格的質量控制規範,提供準確的測試結果。
  • Can you help with regulatory compliance for environmental testing? 你們能幫助達到環境測試的法規要求嗎?
    Yes, we provide testing services that meet local and international regulatory requirements. 是的,我們提供符合本地和國際法規要求的測試服務。
  • What is the Turnaround Time (TAT) of testing? 測試時間 (TAT) 是多久?
    Our normal TAT is 7 working days. Urgent service can be provided on request. 我們的正常測試時間為 7 個工作天。如有需要,我們可提供緊急服務。
  • What types of food tests do you offer? 你們提供哪些類型的食品測試?
    We offer testing for microbiological contamination, pesticide residues, heavy metals, nutritional labeling, and allergens. 我們提供微生物污染、農藥殘留、重金屬、營養標籤和過敏原的測試服務。
  • How long does food testing take? 食品測試需要多長時間?
    Turnaround times vary depending on the complexity of the tests, but most results are available within 7 working days. 測試時間取決於測試的複雜程度,但大多數結果會在7個工作天內提供。
  • Do you provide certification for food safety compliance? 你們是否提供食品安全合規的認證?
    Yes, we issue certificates that confirm compliance with safety and regulatory standards upon successful testing. 是的,我們會在測試成功後提供符合安全和法規標準的認證。
  • What is nutrition labeling, and why is it required in Hong Kong? 什麼是營養標籤?為什麼在香港需要使用營養標籤?
    Nutrition labeling is a standardized description intended to inform consumers about the nutritional content of prepackaged foods. In Hong Kong, it is required under the Nutrition Labeling Scheme to ensure transparency, promote healthy dietary choices, and align with international practices. 營養標籤是一種標準化的描述,用於向消費者提供預先包裝食品的營養內容信息。在香港,根據營養標籤計劃,規定必須提供營養標籤,以確保資訊透明、促進健康飲食選擇,並與國際標準接軌。
  • Which products must display a nutrition label in Hong Kong? 哪些產品必須在香港顯示營養標籤?
    Under the regulation, all prepackaged food products must display a nutrition label, except for specific exemptions such as: Food packed on the spot at the request of the customer. Foods with minimal nutrition claims or prepared on-site for immediate consumption (e.g., bakery items). 根據規定,所有預先包裝食品都必須顯示營養標籤,但以下產品可獲豁免: 按顧客要求現場包裝的食品。 營養聲稱最少的食品或即時食用的現場製作食品(如麵包店的產品)。
  • Are there any foods exempted from the nutrition labeling requirements? 是否有任何食品可豁免營養標籤要求?
    Yes, there are several exemptions under the nutrition labeling regulations, including: Small packages: Products with practical difficulty in providing labels, such as those with a total surface area of less than 100 square centimeters. Fresh, chilled, frozen, and dried fruits and vegetables: These without added ingredients, and raw meat. Foods with insignificant amounts of energy and specified nutrients: For example, mineral water. Small volume food products: Foods with an annual sales volume not exceeding 30,000 units. These foods will have stickers in circular, square, or rectangular shapes on the packaging to indicate their exemption status. The trade must apply to the Food and Environmental Hygiene Department (FEHD) for exemption from the nutrition labeling requirement. 是的,根據營養標籤規定,有幾類食品可以豁免,包括: 小包裝食品:由於包裝表面面積少於100平方厘米,提供標籤存在實際困難的產品。 新鮮、冷藏、冷凍及乾燥的水果和蔬菜:這些產品無添加成分,以及生肉。 能量和指定營養素含量極少的食品:例如礦泉水。 小規模銷售的食品:年銷售量不超過30,000單位的食品。這些食品會在包裝上貼有圓形、方形或矩形的標籤,表示其豁免狀態。貿易商需提前向食物環境衛生署(FEHD)申請營養標籤豁免。
  • What information must be included on a nutrition label? 營養標籤必須包含哪些信息?
    Nutrition labels must include: Energy content (in kilocalories or kilojoules). Levels of seven specified nutrients: protein, total fat, saturated fat, trans fat, carbohydrates, sugars, and sodium. Nutrient Reference Values (NRVs) if nutrient claims are made. 營養標籤必須包括: 熱量含量(以千卡或千焦耳表示)。 七種指定營養素的含量:蛋白質、總脂肪、飽和脂肪、反式脂肪、碳水化合物、糖和鈉。 如果有營養聲稱,還需包括營養參考值(NRVs)。
  • Are there any specific formats required for nutrition labels? 營養標籤是否有特定格式要求?
    Yes, nutrition labels in Hong Kong must follow the specified format with a Nutrition Information Panel (NIP). The NIP should list nutrient values per 100g/mL and per serving, and values must be accurate to meet regulatory tolerances. 是的,香港的營養標籤必須遵守指定格式,包含營養資料表(NIP)。營養資料表應按每100克/毫升及每份標示營養數值,且需確保數值符合規定的容忍範圍。
  • Can I make nutrient content claims on my product's label? 我可以在產品標籤上做出營養含量聲稱嗎?
    Yes, nutrient content claims (e.g., "low fat" or "high in fiber") are permitted but must comply with strict guidelines. The claims must be backed by accurate measurements and meet the defined thresholds under the regulation. 可以,但必須遵守嚴格的指引。例如「低脂肪」或「高纖維」等聲稱必須有準確測量數據支持,並符合規定的標準。
  • What are the penalties for non-compliance with nutrition labeling regulations? 不遵守營養標籤規定會有什麼後果?
    Non-compliance with the Nutrition Labeling Scheme can result in penalties, including fines and the possible removal of products from the market. Ensuring proper labeling is critical to avoid legal and financial consequences. 不遵守營養標籤計劃可能導致罰款,甚至產品被市場下架。為避免法律和財務後果,必須確保標籤合規。
  • How do I calculate the nutritional content of my product? 如何計算產品的營養含量?
    Nutritional content can be determined through: Laboratory Testing: This provides precise values for all required nutrients. Database Calculations: Using food composition databases to estimate values. Consult a certified laboratory for accurate results to meet regulatory standards. 可通過以下方式計算營養含量: 實驗室測試:提供所有所需營養素的精確數值。 數據庫計算:利用食品成分數據庫估算數值。 建議聯繫認證實驗室以獲得精確結果,確保符合規定標準。
  • Are imported products subject to the same regulations? 進口產品是否需要遵守相同規定?
    Yes, imported prepackaged foods must comply with Hong Kong’s nutrition labeling regulations, regardless of their origin. Ensure your product labeling matches local requirements before distribution. 是的,無論來源地為何,所有進口的預先包裝食品都必須符合香港的營養標籤規定。在分銷前應確保產品標籤符合本地要求。
  • Is there a simplified label for small packages? 小包裝食品是否可以使用簡化標籤?
    Yes, small packages (with a total surface area less than 100 cm²) may use simplified labeling that omits certain details, but core nutrient information and energy values must still be included. 可以,對於總表面面積小於100平方厘米的小包裝食品,可使用簡化標籤,但仍需包括核心的營養信息和熱量數值。
  • How can businesses ensure compliance with the Nutrition Labeling Scheme? 企業如何確保遵守營養標籤計劃的規定?
    Businesses should: Familiarize themselves with Hong Kong's Food and Drugs (Composition and Labeling) Regulations. Conduct regular audits of product labels. Partner with certified testing laboratories like Enviro Labs for precise analysis. 企業應該: 熟悉香港《食物及藥物(成分及標籤)規例》。 定期檢查產品標籤。 與認證的測試實驗室(如Enviro Labs)合作,進行精確分析。
  • What is microbial testing, and why is it important? 什麼是微生物檢測?為什麼它很重要?
    Microbial testing identifies and quantifies microorganisms such as bacteria, yeast, and mold in various samples to ensure safety and compliance with regulatory standards. It is essential for food safety, water quality, and environmental hygiene. 微生物檢測是指識別和量化樣本中的微生物,例如細菌、酵母和黴菌,以確保安全性並符合法規標準。這對於食品安全、水質和環境衛生至關重要。
  • What types of samples can be tested for microbes at Enviro Labs? 在 Enviro Labs 可以測試哪些樣本中的微生物?
    Enviro Labs tests a variety of samples, including: Food and beverages Water (drinking water, swimming pools, wastewater) Air (indoor air quality) Environmental surfaces (swabs) Enviro Labs 檢測多種類型的樣本,包括: 食品和飲料 水(飲用水、游泳池水、廢水) 空氣(室內空氣質量) 環境表面(拭子樣本)
  • What are common microbial tests offered by Enviro Labs? Enviro Labs 提供哪些常見的微生物檢測?
    Total Plate Count (TPC): Measures the total number of viable bacteria. Coliforms and E. coli Testing: Ensures water and food safety. Legionella: Common in warm water such as hot tubs, cooling towers, water tanks, large plumbing systems and decorative fountains Yeast and Mold Counts: Common in food and beverages. Pathogen Detection: Tests for harmful microbes like Salmonella, Listeria, and Staphylococcus. 總生菌數 (TPC): 測量可存活的細菌總數。 大腸菌群和大腸桿菌檢測: 確保水和食品安全。 退 伍軍人桿菌: 常見於溫水中,如熱水浴缸、冷卻塔、水箱、大型管道系統和裝飾噴泉。 酵母和黴菌數量: 常見於食品和飲料檢測。 病原體檢測: 測試如沙門氏菌、李斯特菌和金黃色葡萄球菌等有害微生物。
  • How does microbial testing benefit businesses? 微生物檢測如何使企業受益?
    It ensures compliance with local and international safety standards, enhances product quality, and builds customer trust. Testing also helps prevent costly recalls or legal issues. 檢測可確保符合本地及國際安全標準,提高產品質量,並建立客戶信任。還能幫助企業避免昂貴的產品召回或法律問題。
  • How long does it take to get microbial testing results? 進行微生物檢測需要多長時間才能獲得結果?
    The normal turnaround time (TAT) is 7 working days. Depends on the type of test, TAT can be shorten to 1–3 days upon request. 正常結果發出時間(TAT)為 7 個工作日。根據測試類型,TAT 可根據要求縮短至1-3天。
  • What technologies do you use for testing? 你們使用哪些技術進行測試?
    Enviro Labs utilizes advanced analytical techniques such as LC-MS/MS, GC-MS, HPLC, ICP-MS, and other cutting-edge technologies for precise testing. 環境化驗採用先進的分析技術,例如 LC-MS/MS、GC-MS、HPLC、ICP-MS 和其他尖端技術,進行精確的測試。
  • How does Enviro Labs incorporate AI in its services? 環境化驗如何在服務中運用人工智能?
    We integrate AI-powered tools for data analysis, result accuracy enhancement, and process automation to provide faster and more reliable services. 我們運用人工智能工具進行數據分析、提高結果準確性和流程自動化,提供更快速和可靠的服務。
  • How do I submit samples for testing? 我如何提交樣品進行測試?
    You can deliver samples to our laboratory or arrange for our collection service. Contact us for detailed submission guidelines. 您可以將樣品送到我們的實驗室,或安排我們的樣品收集服務。請聯繫我們獲取詳細的提交指引。
  • Can I track the progress of my sample testing? 我可以追蹤我的樣品測試進度嗎?
    Yes, you can track your testing progress by contacting our customer service team. 是的,您可以聯繫客戶服務團隊追蹤測試進度。
  • How much do your testing services cost? 你們的測試服務費用是多少?
    Pricing depends on the type and scope of the testing required. Contact us for a detailed quotation. 費用取決於測試的類型和範圍。請聯繫我們獲取詳細報價。
  • What payment methods do you accept? 你們接受哪些付款方式?
    We accept bank transfers (HSBC & BOC) or payment in cash. 我們接受銀行轉賬 (香港滙豐銀行及中國銀行) 或現金支付。
  • Do you offer discounts for bulk testing? 你們是否為大批量測試提供折扣?
    Yes, we provide discounts for bulk testing or long-term service agreements. Please contact us for more details. 是的,我們為大批量測試或長期合作提供折扣。請聯繫我們了解更多細節。
  • Can you provide consultation services? 你們是否提供諮詢服務?
    Yes, we offer expert consultation services to guide businesses on testing requirements and compliance strategies. 是的,我們提供專家諮詢服務,為企業提供測試要求和合規策略的指導。
  • How do I contact Enviro Labs? 我如何聯繫環境化驗?
    You can reach us via email at info@envirolabs.com.hk, phone at 852-2676 2983, or through the contact form on our website. 您可以通過電子郵件 info@envirolabs.com.hk、電話 852-2676 2983 或 網站上的聯絡表格與我們聯繫。
bottom of page